How to clean

We care about our products and find it very important that you can enjoy using our products without any problems. Therefore carefully read the cleaning and maintenance instructions for each material.

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Hi-Macs & Cristalplant


Normal cleaning only requires a moist cloth and a mild household cleaner like the care products from Pure Effect. In case a mild cleaner will not remove the stain or spot, use an abrasive cleaner like Sonett, and rinse with water.

When using an abrasive cleaner, we recommend cleaning the entire surface in a circular motion to maintain uniformity of the matt finish.

To remove limescale, soak the affected area in household vinegar mixed with water and leave for about 10 minutes. After that, rinse with water and dry with a clean cloth. This process can be repeated as often as needed.

Never use aggressive cleaners like chloride solvents, strong acids and products used in the paint sector. Do not pour hot fluids in or on top of the washbasin. Remove spilled nail polish with a non-acetone-based nail polish remover and rinse with water.

Avoid using strong acidic cleaners (like those designed for drains, toilets or ovens). Some of them can cause whitening, which can be difficult to remove.

 

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Oak


The best way to clean your oak Basq tray is to use a moist cloth with a mild household cleaner (green soap for example). Never use any abrasive or aggressive cleaners as this will damage the surface.

Fenix


For everyday cleaning use a damp microfiber cloth with hot water or a mild household cleaner. A melamine sponge can be used to remove any dirt or micro-scratches.

One of the more innovative features of Fenix is its self-healing capability. To repair a scratch, place a damp paper towel over the affected area and pass over a hot iron.